Privacy Policy
Privacy Policy
Effective Date: July 2026
Freshwater Small Engines & Motorcycles is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles and applicable Australian privacy laws.
1. Information We Collect
We may collect your name, address, phone number, email address, payment details, equipment information and any other information required to provide our products and services.
2. How We Use Your Information
We use your information to process orders, complete repairs and warranty claims, arrange deliveries, provide customer support, communicate with you, meet our legal obligations and improve our services.
3. Sharing Your Information
We only share your information where necessary, including with manufacturers for warranty registration, freight companies for deliveries, payment providers, service providers assisting our business, or where required by law.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no method of electronic storage or transmission is completely secure.
5. Marketing
We may occasionally contact you regarding products, services or promotions. You may opt out of receiving marketing communications at any time.
6. Access and Correction
You may request access to or correction of your personal information by contacting us.
7. Website Cookies
Our website may use cookies and similar technologies to improve your browsing experience and website performance.
8. Changes to this Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
9. Contact Us
Freshwater Small Engines & Motorcycles
Shop 2, 446–452 Sheridan Street
Cairns North QLD 4870
Phone: (07) 4243 5719
Email: admin@freshwatersmallengines.com.au
Website: www.freshwatersmallengines.com.au